Mediation Arbitration Case Evaluation




David F. Babik, Esq.
(508) 650-6161

Nitanya G. Andrews, Esq.
Honorable Mel L. Greenberg
D. Robin Gouveia, Esq.

Amy E. Kropke, Esq.
Edward W. McIntyre, Esq.
Sandra McLaughlin, Esq.

D. Robin Gouveia, Esq.
d’Oliveira & Associates, PC, Fall River

Robin Gouveia's background in the personal injury field has given her a balanced perspective in both the Insurance and Plaintiff's side. Ms. Gouveia worked for Trust Insurance in Taunton, MA. from 1990 to 1999, handling many types of 1st and 3rd party claims, including both premises and auto claims and specializing in subrogation cases. She served as a claims supervisor and eventually an assistant claims manager. While at Trust, she participated in development and implementation of claims handling procedures and acted as a negotiation skills trainer for the claims department.

In 1998, she became a member of the Massachusetts Bar, and in 1999, Ms. Gouveia moved to the plaintiff side and began working at D'Oliveira & Morgan, later to become Morgan & Murphy, as a litigator handling plaintiff personal injury cases.

After more than a decade, first at Morgan & Murphy in New Bedford and more recently at d’Oliveira & Associates in Fall River, Attorney Gouveia has accumulated a great deal of expertise in personal injury matters.

Nitanya G. Andrews, Esq.
Law Offices of Nitanya G. Andrews, Stoughton

A strong background in the insurance property and casualty claim industry combined with over a decade representing plaintiffs in personal injury cases and working as a neutral gives Nitanya Andrews a unique perspective to evaluate tort cases. From 1987-1993, Nitanya held a number of positions at Liberty Mutual specializing in auto/general liability and worker’s compensation claims. She then went to Commercial Union Insurance Co., where she served as a home office regional consultant on catastrophic losses. In this capacity, she controlled corporate reserves, settlement authority up to $650,000 and communicated for field claim operations to senior management on multi-million dollar losses. She also formulated and monitored litigation strategies in complex suits, in addition to participating in high-exposure mediations, arbitrations and trials.

Finally, Attorney Andrews worked as regional director for home office major claims at Travelers Insurance until 2001, when she left the insurance industry to open The Law Office of Nitanya G. Andrews in Stoughton, MA, specializing in plaintiff’s personal injury cases. During her 25 years working with tort cases, Nitanya has handled many areas of law, including auto, premises liability, construction site accidents, product liability, employment, wrongful death, liquor liability, property damage and insurance coverage.

Honorable Mel L. Greenberg, Ret.
Highland Law, Worcester

Judge Greenberg, recently retired from the Massachusetts Appeals Court, has had an illustrious career, presiding over trials at many different levels of the court system. Appointed to the District Court in 1977, he handled cases for both the District Court and the Appellate Division of the District Court. In 1982, a Lawyer’s Weekly survey recognized Judge Greenberg as one of the “10 Best Trial Judges in the Commonwealth.” He was appointed to the Superior Court in 1983, serving there until 1990, when he joined the Appeals Court, where he served until 2007. Upon retiring from the Appeals Court, Judge Greenberg accepted the position “of counsel” to the Worcester firm of Seder & Chandler. He served as the chair of the firm’s Appellate Advocacy and Consulting Group and co-chair of the Arbitration and Mediation Services Group, which specializes in dispute resolution of complex commercial, insolvency, corporate and intellectual property matters. In 2017, Judge Greenberg opened his own practice in Worcester, Highland Law.

Before his appointment to the bench, Judge Greenberg had a very successful career as a Worcester area trial attorney in the 1960s and 70s, litigating cases involving employment issues, civil rights, personal injury, criminal, subrogation and general civil matters. He also served as a Judge Advocate General for the United States Army Reserve from 1961-67.

Alternate Dispute Resolution was a logical next direction for a jurist with Judge Greenberg’s stature and extensive trial experience. In addition to being a Case Closed panelist, he currently serves both on the American Arbitration Association’s panel and the Real Estate Bar Association’s panel. Judge Greenberg has completed the Program on Negotiation and Mediation at Harvard Law School.

Judge Greenberg has always maintained strong ties to the Worcester area and serves as a director for the Worcester Center for Performing Arts and the Hanover Theatre.

Amy E. Kropke., Esq.
The Law Offices of Amy Kropke, Needham

Amy first developed her passion for alternate dispute resolution, while serving as a judicial clerk, in the New Jersey Superior court, in the early 1990’s. Her close relationship with many of the Superior Court Judges allowed her to gain valuable insights into the decision-making process, at an early point in her career.

She was trained as a mediator in 1992 and almost immediately began handling mediations. After moving back to Massachusetts in 1993, she worked at Gallagher & Gallagher handling a large civil litigation caseload , mainly in the area of construction law. Amy is currently a senior trial attorney at Law Office of Robert A. Marra, Jr., (formerly The Law Office of Susan B. Hulme) where she has handled a caseload of primarily personal injury cases, since 1995. In addition, she is also very knowledgeable in 93A actions and has conducted seminars on that Chapter.

Sandra McLaughlin, Esq.
McLaughlin & Morse, Salem

Sandy McLaughlin’s legal career has focused on many types of personal injury litigation, including Auto Tort, Premises Liability, Dog Bite and Toxic Tort. As senior trial attorney for the Robert E. Noonan Law Office, she has handled hundreds of jury and bench trials as well as mediations and arbitrations, primarily doing defense work for OneBeacon Insurance. Attorney McLaughlin’s reputation as an honest and capable litigator has helped her to gain popularity as one of the newer neutrals in the Boston area. Sandy’s easygoing manner helps put litigants at ease in an arbitration , which can often be an intimidating process to parties unfamiliar with ADR.

In addition to her trial work, Attorney McLaughlin has served as a conciliator for the Boston Municipal Court. She has also lead seminars on liens and coverage, in addition to teaching a paralegal course at Boston University.

Edward W. McIntyre, Esq.
Law Office of Edward W. McIntyre, Clinton

Edward W. McIntyre has been a trial lawyer practicing in the field of negligence law since 1981. His trial practice has concentrated in the area of serious and life-altering injuries and has involved trials in the Superior Court and the United States District Court for Massachusetts. He has also represented parties in land disputes, premises liability cases, defective products, construction site accidents, business partnership breakups, trademark infringement, non-compete agreements, condominium owners association conflicts and municipal grievances. Ed is the immediate past president of the Massachusetts Bar Association and a past president of the Worcester County Bar Association.


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